We want you to be happy with what you've bought. If a store item isn't right for you, you can return it under the terms below.
Returns are accepted within 14 days of delivery, subject to a processing fee of:
This fee covers return handling and is deducted from your refund. It does not apply if the item arrived faulty or damaged — in that case, the full amount is refunded and we'll also cover return postage.
To be eligible for a return:
Given the bespoke nature of repair work and custom builds, different terms apply:
Full details are available in our Terms of Service.
Email us at info@arcynide.com or use our Contact Us form with your order number and the reason for return. We'll confirm next steps and, where applicable, the return address.
